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Legal Policy

Privacy Policy

How NXTGen Law Group collects, uses, and protects information submitted through this website.

Overview

NXTGen Law Group respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices available to you.

Information we collect

We may collect information you submit voluntarily, including name, phone number, email address, case-related details, documents uploaded through firm tools, and payment information when you use approved payment channels.

How we use information

Information is used to respond to inquiries, evaluate potential representation, communicate with existing clients, process payments when authorized, improve site performance, and comply with legal obligations.

Forms and intake tools

Contact forms, intake forms, and document upload features may route submissions through third-party form or storage providers configured by the firm. Do not submit sensitive information until representation is confirmed.

Live chat (Tawk.to)

If you use the live chat widget, chat content may be processed by Tawk.to according to that provider's terms and privacy policy. Chat messages may be reviewed by firm staff or authorized reception support.

Cookies and analytics

The site may use cookies or similar technologies for basic functionality, language preferences, and performance measurement. You can control cookies through your browser settings.

Spanish translation

When you choose Spanish through the site language tool, Google Website Translator may process page content according to Google's policies. Machine translation may not reflect firm-reviewed legal language.

Data retention

We retain information only as long as needed for intake, representation, billing, or legal compliance. Retention periods vary by matter type and applicable rules.

Sharing

We do not sell personal information. We may share information with service providers that help operate the website, process payments, or support client communication when those providers are bound by appropriate confidentiality obligations.

Security

We use reasonable administrative and technical safeguards to protect submitted information. No online transmission is completely secure.

Your choices

You may request correction of inaccurate contact information or ask questions about how your data is handled by contacting the firm using the details below.

Contact

Questions about this policy may be sent to jasonkeith@keithattorneys.com or by mail to 100 S. Elm Street, Suite 110, Greensboro, North Carolina 27401.

See also Terms of Use and Attorney Advertising Disclaimer.